Privacy Policy

A legal disclaimer

EZ Provisions & Detailing (“we,” “our,” “us”) provides boat detailing and provisioning services throughout Westbrook, CT and surrounding shoreline areas. By using our services or accessing our website, you agree to the following terms:

Not Affiliated With Retailers
We are not affiliated, endorsed, or sponsored by Big Y, Stop & Shop, or any other retailer. All provisioning is performed as a personal shopping and delivery service on behalf of the customer.
Service Availability
Appointment availability is subject to weather conditions, marina permissions, and safe working environments. We reserve the right to reschedule or decline service when conditions are unsafe or outside our service capabilities.
Customer Responsibilities
Customers are responsible for:
- Providing accurate vessel access instructions
- Ensuring dock/marina permissions
- Accurately communicating allergies or special handling requirements
No Guarantee of Specific Products
Requested items may be substituted or unavailable depending on current stock at local retailers. We will make reasonable efforts to contact you with alternatives.
Limited Liability
While we take every precaution to protect your property, EZ Provisions & Detailing is not liable for:
- Pre-existing vessel damage
- Items lost or damaged due to marina conditions, weather, or third-party actions
- Spoilage due to customer delay in receiving provisions
Changes to Terms
We may update this disclaimer at any time. Continued use of our services constitutes acceptance of any changes.

Privacy Policy - the basics

This Privacy Policy explains how EZ Provisions & Detailing (“we,” “our,” “us”) collects, uses, and protects your information.

1. Information We Collect

We may collect the following information when you contact us, book a service, or use our website:

Name
Phone number
Email address
Vessel location and access information
Service preferences and order details

We do not collect payment information directly on our website.

2. How We Use Your Information

Your information is used solely to:

Provide detailing and provisioning services
Contact you about appointments or changes
Send estimates or invoices
Improve communication and customer experience

We do not sell or share your information with third parties except as needed to provide services (e.g., marina access confirmations).

3. Data Protection

We take reasonable measures to protect your information, including:

Secure communication
Limited access to customer data
No unnecessary data retention

Despite precautions, no online or digital system is 100% secure, and you acknowledge this risk by using our services.

4. Cookies & Website Tracking

If your website uses basic analytics (ex: traffic tracking), include this line:
“We may use cookies or analytics tools to improve website performance. These do not identify individual users.”

If not, I can remove this.

5. Your Rights

You may at any time request to:

Update your information
Delete your information
Opt out of future communication

6. Updates to This Policy

We may update this Privacy Policy as needed. Continued use of our website or services constitutes acceptance of any revised policy.